How to order
Important - read through the entire process on this page.
The following is a general idea of the process for ordering commissioned work.
It is our goal to provide our clients a professional service based on honesty and integrity.
The first step is to call or e-mail us.
Emails are usually the best since we screen all incoming phone calls do to phishing. We will return your call, just make sure you leave a message with your phone number. Thank you for understanding.
During the initial contact, we discuss what your custom project will be. Style, material, etc. For new architectural construction blue prints are enough to start the process.
During the first meeting by looking at books, magazines, previous works, sketches, or whatever inspires you we can arrive at a point where we can start to create a design that reflects your personal style. We will never copy other companies/artist's designs. We maintain uniqueness by not using the same design twice. Once you have ordered a design it is your unique piece, we won't duplicate it for another client. We take pride in designing one of a kind artistic metal in order to keep our designs unique and interesting.
Completion of custom work is determined by the amount of orders ahead of you. It's best to email us to inquire about lead time. (firstname.lastname@example.org)
We require a small design fee of $150.00. This covers the work of two sketches and one final. Change of policy: We will now refund the $150.00 design fee if an order has been placed. If no order, no refund. The refund will be reflected on the final billing of your custom art. Sketching designs is a process of working out 'how to create/build' your piece of art. By 'building' it on paper first, this is a process of problem solving as well as interpreting a design that will fill your needs.
Pricing of any new project is driven by the amount of time it takes to create your art piece. (Material + Time = Cost) ($500.00 minimum on all orders)
Based on the ideas and information from the first meeting we will provide you with a drawing(s) and a quote. Upon viewing the drawing(s) the client can either accept the drawing or can make changes to it.
The next step, once a design has been decided on, 1/2 of the total cost of the order, needs to be sent to us. This is a non-refundable deposit required to purchase the materials needed to create your unique metal art.
Once the order has been placed, deposit received, and we have begun to create your order, any changes to the order at this point will require additional fees.
Due to the size and weight of our larger items we have found that we can generally deliver and install them for a competitive charge. However, we can provide shipping costs based on clients choice of shipping method. We require full payment of remaining balance prior to delivery and/or installation. If you have any questions please feel free to contact us.
If you get the answering machine, please leave a message, we work in a VERY noisy environment, we will return your call. Or email us at email@example.com
We love what we do, and we think it reflects in our work.
Earth Eagle Forge LLC
Paula and Larry Jensen
Phone: (218) 363-6910
Due to large amounts of spam/phishing phone calls, we now screen all incoming calls. Please
Leave a message and we will get back to you ASAP